Distortions Crew Feature: Janene | Customer Service & Halloween Sales
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What this video covers
This crew feature puts the spotlight on Janene Johnson, a long-tenured Distortions Unlimited team member with over two decades of experience in customer service and Halloween sales. The video offers a behind-the-scenes look at the human side of one of the Halloween industry's well-known prop and animatronics manufacturers. Beyond her primary customer-facing role, Janene contributes to shipping, prop finishing, and facility tours, illustrating the versatility required of staff at a hands-on manufacturing company. Distortions Unlimited, known from the Travel Channel series Making Monsters, serves home haunters, professional haunted attractions, and Halloween retailers alike.
Key takeaways
- ◆Janene Johnson has been part of the Distortions Unlimited team for more than 20 years, working across multiple departments
- ◆Her customer service role spans a wide client base including home haunters, large haunted attractions, and mask collectors
- ◆She also contributes to hands-on production tasks such as shipping, trimming, and hairing of props
- ◆The video is part of an ongoing crew profile series designed to humanize the Distortions Unlimited brand
- ◆Distortions Unlimited is a US-based Halloween manufacturer featured on the Travel Channel show Making Monsters
Who this is for
Halloween enthusiasts and industry insiders who want a personal, behind-the-scenes glimpse into the people and culture that drive a major Halloween prop manufacturing company.
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